Personalisation Info
All personalised items at Keepsies. are made to order, just for you. That means once your order is placed, it goes straight into production and cannot be changed or refunded unless faulty.
Because of this, it’s really important that everything you submit is exactly how you want it.
Please double-check:
spelling
capital letters
dates
wording
punctuation
What you enter is what will be printed. I don’t correct spelling or formatting, as personalisation is part of what makes each piece yours and I want it to be exactly as you intended.
If you’re unsure about anything, I strongly recommend double checking before placing your order.
Bespoke & Custom Requests
Alongside the options listed on each product, I’m happy to offer:
bespoke designs
alternative colours
small tweaks to existing listings
If you have something specific in mind, or want to check whether a change is possible, please get in touch before ordering. I’m always happy to talk ideas through and let you know what can (and can’t) be done.
Keepsies. is small and hands-on, so you’ll be speaking directly to the person making your order, not a customer service script.
A Gentle but Important Note
Personalised items are created exactly to the details provided at checkout. For that reason, I can’t accept responsibility for errors submitted with an order. Taking a moment to check now helps make sure your finished piece is something you’ll love.
If you have any questions at all, or would like something more bespoke, please don’t hesitate to reach out, I’m always happy to talk things over!